Quick Reference Guides
Auto Attendant
Serves as an automated receptionist that answers the phone and
provides a personalized message to callers. Callers have the option
to connect to the operator, dial by name or extension, or connect
to configurable extensions. Quick
Reference
Hunt Group
Automatically process incoming calls received by a single phone
number by distributing them among a group of users or agents. Quick
Reference
Call Waiting
Allows a user to receive an additional call while already in a
call. Quick Reference
Call Forwarding Always
Allows a user to forward all calls to a specified phone
numbers. Quick Reference
Call Forwarding Busy
Allows a user to forward calls to another phone number when the
user's phone is busy. Quick
Reference
Call Forward No Answer
Quick Reference
Flash Call Hold
Allows a user to use a flash service for Call Hold. Quick Reference